About Mars Repairs
Mars Repairs is a company created by Danny Saborio in order to change the industry in many ways that matter. Consumerism in the U.S is extremely high. the throw away and replace culture has severely impacted the environment in negative ways. in addition, people are spending thousands of dollars on new devices every year. Something has to change.
Through educating our customers and providing repairing solutions we can extend the life of each device for additional 2+ years. this can slow down the rate of e-waste that is thrown into the planet dramatically. This will also allow customers to hold onto devices longer and keep more money in their pockets.
As we enter 2023, the recession will severely affect millions of Americans including businesses. Between massive lay-offs and prices of everyday items going up it is more important than ever to have affordable options. Comparing repair cost vs new product costs will clearly show that it can save you thousands if you repair instead of buy.
The repair industry in general also suffers from bad reputation where people are always defensive and have a fear or overpaying. Mars wants to help raise the standard with transparency and reliability. We feel that getting your devices repaired should be feel like a safe option. We want our clients to know we are there for them to repair their devices or to simply advise them on a more economical solution.
Mars Repairs is here to provide tech repair services and consultations to help as many people as we can.
Our Core-Values
S.T.A.R
Remember the word '“STAR” when you think about our core values. Sustainability, transparency, affordability and reliability.
These are the fundamental core values that drive our business.
Sustainability - We take pride in doing our part to help the environment. The very act of repairing delays e-waste ending up in our landfills. We take pride in having the ability to repurpose unwanted tech and finding that piece of tech purpose in someone else’s hands. Lastly, as we grow and expand we intend on making decisions that encourages this model such as eco-friendly packaging and more!
Transparency - We believe in being upfront and setting proper expectations with our customers. We do our best to have professional knowledge that allows us to diagnose and set expectations on all possible outcomes to our clients BEFORE the repair. this minimizes surprises, sets expectations, establishes accountability and sets the stage for services to go by smoothly.
Affordability - We want repair to be a viable option to all our clients. we believe in quality and affordability. It doesn’t always have to be one or the other. we can have it all. We work hard to be able to source the best possible repair parts at affordable pricing so we can pass those savings to our customers. Also with our mobile repair model, not having rent, utility bills and other associated costs, this allows us to keep our prices competitive and fair. Our business model is unique but everyone benefits!
RELIABILITY - We strive to be reliable with our cloents. Our clients are people with real responsibilities. Your friends, families, careers, businesses rely on you staying connected. If your phone breaks this could mean loss of communication with loved ones over seas, your kids while they are at school, your significant other and more. Broken computers can result in loss of income due to not having access to your business or job. Perhaps your gaming system broke down and its your main source of managing stress. We strive to be reliable.